Delivery & Returns

Normal Delivery 

Delivery options, time scales and charges advertised at check out.

Returns and Exchanges

If you’re looking to return or exchange your order for whatever reason, we're here to help! We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days.

 

Please note the following exceptions to our return and exchange policy:

• Sale items are final and cannot be returned or exchanged
• Returned items must have tags still on and be returned in original packaging
• Returned items must have no visible signs of wear
• Returned items that do not meet our policy may not be accepted and will be sent back to the customer
• Once the returned items have been received, refunds will be processed within 21 days.

 If you have any queries please don’t hesitate to contact us at: customerservice@lordela.com